SIEBERT MOBILITY, INC. (“Siebert Mobility,” “we,” “our,” or “us”) respects the privacy of visitors to our website and customers who communicate with us through our website.
This Privacy Policy explains how we collect, use, disclose, retain, and protect information submitted through our website and related online communications.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide when you contact us, request a consultation, request information about a vehicle or mobility product, request service, submit a form, or otherwise communicate with us.
Information may include:
- Full name
- Email address
- Telephone number
- Mailing or service address
- City and state
- Vehicle year, make, and model
- Description of mobility needs
- Description of requested services
- Information concerning mobility equipment
- Photos or other files submitted through a form
- Messages and other information included in an inquiry
We may also collect limited technical information automatically when you visit our website.
2. Automatically Collected Information
Depending on the website configuration and services used, we may collect information such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Referring website
- Approximate geographic information
- Date and time of website access
- Website interaction information
This information may be used to maintain website security, understand website usage, improve website performance, and troubleshoot technical issues.
3. How We Use Information
We may use information collected through the website to:
- Respond to inquiries
- Respond to requests for consultations
- Contact customers regarding requested services
- Provide information about vehicles or mobility solutions
- Schedule appointments or service
- Respond to customer questions
- Process requests
- Improve our website
- Improve customer service
- Maintain website security
- Prevent abuse, fraud, or unauthorized activity
- Maintain business records
- Comply with legal obligations
We do not use information for purposes unrelated to the original business purpose unless permitted by applicable law or otherwise disclosed to you.
4. Email Communication
If you submit a contact or consultation form, we may use the email address you provide to respond to your inquiry. Business correspondence may be retained as part of our ordinary business records. You may request that we stop sending non-essential communications by contacting us using the information below.
5. Telephone Communication
If you provide a telephone number, Siebert Mobility may use it to respond to your inquiry, coordinate appointments, discuss requested services, or communicate regarding an existing business relationship. We will not interpret submission of a phone number as unlimited consent to unrelated marketing communications.
6. Information About Vehicles and Mobility Equipment
Customers may voluntarily provide information about vehicles, wheelchair equipment, scooter equipment, adaptive controls, lifts, or other mobility-related products. Such information is used to better understand a customer’s request and determine how the company may be able to assist. Customers should not submit sensitive medical information through ordinary website forms unless specifically requested through an appropriate secure process.
7. File Uploads
If the website provides an upload feature, customers may be able to submit photographs or documents relating to a vehicle, mobility equipment, or service request. Customers should only upload information necessary for the requested business purpose. Do not upload highly sensitive personal information unless specifically requested.
8. Cookies and Similar Technologies
The website may use cookies or similar technologies. Cookies may help us maintain website functionality, remember preferences, understand website traffic, improve website performance, and protect website security. Third-party analytics or website services may use cookies according to their own privacy policies.
9. Analytics
We may use website analytics services to understand how visitors interact with our website. Analytics information may include pages visited, approximate location, device information, referral sources, and general website activity. Analytics information is used to improve the website and customer experience.
10. Third-Party Services
Our website may use third-party providers for services such as website hosting, email delivery, form processing, analytics, security, CAPTCHA or spam prevention, file storage, and social media integrations. These providers may process information as necessary to provide their services. We encourage users to review the privacy policies of third-party services when appropriate.
11. Social Media
Our website may contain links to social media websites and professional networking platforms. If you click an external social media link, you leave our website and become subject to the privacy practices of the external platform. Siebert Mobility does not control the privacy practices of third-party social media companies.
12. Information Sharing
We may disclose information when reasonably necessary to provide requested services, respond to inquiries, operate our website, process forms, maintain business systems, protect our business, prevent fraud or abuse, comply with legal requirements, or respond to lawful governmental requests. We do not sell customer inquiry information as a normal part of operating our business.
13. Business Transactions
If Siebert Mobility is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, information may be transferred as part of that transaction to the extent permitted by applicable law.
14. Data Security
We use reasonable administrative, technical, and organizational safeguards intended to protect information from unauthorized access, misuse, alteration, or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.
15. Data Retention
We may retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain customer records, resolve disputes, maintain accounting records, comply with legal obligations, and protect legitimate business interests. Retention periods may vary depending on the type and purpose of the information.
16. Children’s Privacy
Our website is intended for general audiences and is not directed toward children. We do not knowingly request personal information from children through ordinary website forms.
17. External Links
Our website may contain links to websites operated by third parties. We are not responsible for the privacy practices, content, security, or policies of external websites. Users should review the privacy policies of third-party websites before submitting personal information.
18. Your Privacy Rights
Depending on applicable law and your location, you may have rights relating to your personal information. Requests may include questions regarding information we maintain about you or requests concerning your information where legally applicable. Requests should be submitted using the contact information below.
19. Changes to This Privacy Policy
We may update this Privacy Policy periodically. When changes are made, the updated policy will be posted on this page with a revised effective date. Your continued use of the website after an update indicates acknowledgment of the updated policy to the extent permitted by law.
20. Contact Us
Questions concerning this Privacy Policy may be directed to:
SIEBERT MOBILITY, INC.
1906 Young Rd
Plattsmouth, NE 68048
Phone: 402-804-5008
Email: contact@nebraskasiebertmobility.com